The SCHOEPS Service
We offer a two-year manufacturer's warranty on all microphone capsules (MK), microphones (e.g. CMIT, CCM) and microphone amplifiers (CMC). By registering the products on our Web site, the warranties of capsules, microphones and amplifiers can be extended to ten years for free.
This extension of warranty applies only to the original purchaser and is not transferable. The warranty applies to new items only, based on their date of first purchase. They have to be purchased after September 1, 2019 and registered within one year after purchase.
However, Schoeps reserves the right to restrict the warranty if significantly more than two years have elapsed between the date of sale to the dealer and the date of sale to the customer. During the warranty period, we guarantee that the product will work properly in the sense of normal use, unless it has been handled improperly. Signs of heavy wear, deposits of dirt or significant liquid residues void the warranty.
Buying a microphone from Schoeps is an investment in a quality. It will work flawlessly with good care for many years. It is not uncommon for our customers, such as broadcasting companies, to use capsules and amplifiers over 30 years old.
We guarantee that every sold SCHOEPS microphone will be serviced and repaired for at least 20 years after purchase. Most capsules and modules of the Colette series (which started in 1973) can still be maintained and repaired today, and nothing will change in the future. All Schoeps products are designed to be repaired efficiently and can be used as a tool for professionals over many years.
We strive through our development and product policy that the loss in value of our products is low and therefore their used value is relatively high.
Our commitment to sustainability also includes our philosophy of a modular system. Our customers will be able to combine all components of our microphone series (Colette, CCM, CMIT) even in the future and thus invest long-term in systems that are sustainably maintained and expanded. Above all, our Colette series stands for this constancy: their compatible components have been developed since 1973 until today. Future components will also be compatible.